SMS Opt-In Consent Flow

This page documents how ClubMeister collects SMS consent from end users. Consent is collected in-app via a clearly labeled, unchecked-by-default checkbox before any SMS messages are sent.

Player enters phone number and gives consent in-app

When a player creates their account or updates their profile in the ClubMeister mobile app, they can optionally enter their phone number. A separate, unchecked-by-default checkbox asks the user to consent to receiving SMS event reminders.

The consent checkbox includes the program name (ClubMeister), message frequency disclosure, "message and data rates may apply" notice, opt-out instructions (reply STOP), and links to the Terms of Service and Privacy Policy.

Opt-in method: In-app checkbox (unchecked by default)
When shown: During account registration or profile editing
Required action: User must actively check the box and save. No SMS is sent until consent is given.

First Name Last Name Phone Number (optional)

✅ Checkbox is unchecked by default — user must actively select it

✓

Default state: checkbox unchecked

When the profile screen first loads, the SMS consent checkbox is not pre-selected. The player must actively check it. If the box is left unchecked, the phone number is saved but no SMS messages are ever sent to that number.

Key requirement: Active consent only. The checkbox is never pre-checked, auto-filled, or required to complete registration.

First Name Last Name Phone Number (optional)

⚠ Default state — checkbox is NOT pre-selected

Player receives confirmation SMS

After the player checks the consent box and saves their profile, they receive a single confirmation SMS from ClubMeister acknowledging their enrollment and reminding them how to opt out.

Sent automatically after in-app consent is saved.
Contains: Brand name (ClubMeister), confirmation of enrollment, opt-out instructions (STOP).

ClubMeister

SMS · Now

Confirmation SMS

ClubMeister: Welcome, Alex! You're now signed up for event reminders from ClubMeister. Msg freq varies. Msg & data rates apply. Reply HELP for help, STOP to opt out.

💬 This message confirms enrollment and includes brand name + opt-out instructions

Player receives event reminders

Only after consent is given in-app does the player begin receiving event reminder and RSVP messages. Players can reply YES or NO to confirm attendance, or STOP at any time to opt out of all messages.

Message frequency: Varies based on team schedule, typically 1–5 per week during active season.
Opt-out: Reply STOP at any time to immediately stop all messages.

ClubMeister

SMS

Event Reminder

ClubMeister: Rebellion Rugby LA – Practice, Sat Feb 8, 10:00 AM at Griffith Park. Reply YES to confirm, NO if you can't make it.

RSVP Confirmation

ClubMeister: Got it, Alex! You're confirmed for Practice. See you there! 🎉

Consent Flow Summary

Program name: ClubMeister Event Reminders
Opt-in method: In-app checkbox (unchecked by default) on profile/registration screen
Consent text: "I agree to receive event reminder and RSVP SMS messages from ClubMeister. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Terms of Service · Privacy Policy"
Confirmation SMS: "ClubMeister: Welcome! You're now signed up for event reminders from ClubMeister. Msg freq varies. Msg & data rates apply. Reply HELP for help, STOP to opt out."
Message frequency: Varies based on team event schedule, typically 1–5 messages per week during active season.
Message and data rates: Message and data rates may apply.
Opt-out: Reply STOP at any time. Also: OPTOUT, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, STOPALL.
Help: Reply HELP or INFO for assistance, or email support@clubmeister.app.
Privacy policy: https://www.clubmeister.app/privacy-policy — mobile numbers are not shared with third parties for marketing or promotional purposes.
Terms of service: https://www.clubmeister.app/terms-of-service